Last updated: July 29, 2026
This Privacy Policy applies to the Kolect mobile application (the "App"), package name com.hiberus.nfsco, which is published on Google Play by Hiberus. It describes how Hiberus Global IT Services, S.L. ("we", "us", or "our") collects, uses, and discloses information when you use the App.
Kolect is the driver application published by Hiberus and developed by Hiberus Global IT Services, S.L. to support delivery and collection route operations. Hiberus is the developer and publisher name associated with this app on Google Play.
com.hiberus.nfscoThe App is provided to authenticated drivers as part of their work activity. We collect the following categories of information:
We collect precise (GPS) and approximate location data, including in the background while the App is running a delivery/collection route, in order to:
The App can access the device camera and photo library to capture and attach photos (e.g., proof of delivery, incident evidence) to work orders.
Login credentials and identifiers associated with your driver account (e.g., username, employee/driver identifier) used to authenticate you against our systems.
Basic device and network status information (e.g., connectivity state, app version) used for diagnostics and to determine when updates are available.
The App may use your device's phone dialer (CALL_PHONE) to let you call contacts related to a delivery/collection directly from a work order. We do not record these calls.
We use push notifications to inform you about route assignments, updates, and work-related alerts.
We use the information described above only to:
We do not sell your personal information, and we do not use the information collected through the App for advertising purposes.
We may share the information described above with:
We do not share your information with third parties for their own independent marketing purposes.
We retain the information described above for as long as necessary to fulfill the purposes described in this policy, and as required by applicable labor, tax, or commercial recordkeeping laws. Location history tied to completed routes is retained for 7 years and then deleted or anonymized.
Depending on your jurisdiction, you may have the right to access, correct, delete, or export the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us at soportegisir@hiberus.com.
We apply reasonable technical and organizational measures to protect the information collected through the App against unauthorized access, alteration, disclosure, or destruction.
The App is intended for use by adult drivers in the course of their employment or contracted work and is not directed at children. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.